Who we are: Brandcrstock (“we”, “us”) operates this website from Australia. We are committed to protecting your privacy. This policy describes how we collect, use, store and disclose personal information when you use our website, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We also comply with applicable advertising, data protection and algorithm transparency standards (including 2026 requirements where relevant).
Australian Privacy Principles (APP)
We handle personal information in accordance with the APPs: open and transparent management of personal information (APP 1); collection only for lawful purposes (APP 3); use and disclosure only as set out in this policy (APP 6); keeping information accurate and secure (APPs 10, 11); and your rights to access and correction (APP 12). If you wish to know how we deal with a specific APP, or to request access or correction, contact us using the details below.
Information we may collect
- Contact details (e.g. name, email, phone) when you contact us or submit a form.
- Usage data (e.g. pages visited, device type, browser) via cookies and similar technologies.
- Other information you voluntarily provide when enquiring or using our services.
How we use your information
We use your information to respond to enquiries, improve our website and services, send relevant updates (with your consent), and comply with legal obligations. We do not sell your personal information to third parties.
Advertising and third-party services
This website may use third-party advertising services (such as Google Ads). Those providers may collect or receive information from your use of the site (including cookies and similar technologies) to show you relevant ads, measure ad performance, and for analytics. This may include information about your device, IP address, and how you interact with our site. We do not share your name, email, or other directly identifiable contact details with ad networks for advertising purposes. For more information about how Google uses data when you use sites that use Google services, see Google’s Advertising and Privacy policy. You can manage or opt out of personalised advertising via your Google account or browser settings.
Disclosure
We do not sell your personal information. We may share it with service providers (e.g. hosting, analytics, advertising partners) who assist in running the website, subject to confidentiality and privacy obligations and only for the purposes described in this policy.
Security and retention
We take reasonable steps to protect your information from misuse, loss and unauthorised access. Where we collect personal data through this website, we use industry-standard measures (including secure connections where available, e.g. HTTPS). We do not collect sensitive payment data (e.g. full card numbers) through this site. We retain data only as long as necessary for the purposes set out in this policy or as required by law.
Use of automated systems and artificial intelligence (AI)
In line with algorithm and AI transparency requirements (2026): we may use or display content that has been created or assisted by artificial intelligence (for example, illustrative or placeholder images, or tools that support our content). Where we use AI-assisted tools for consultations, chat support, or personalised recommendations, we will inform you in the relevant section of the site or during the interaction. Such tools are used to improve your experience and do not replace professional advice. We do not use your personal information to train third-party AI models without your consent. For more detail on how we use data, see the sections above. If you have questions about AI use on this site, please contact us.
Your rights
Under the APPs you may request access to or correction of your personal information. To do so, or to make a complaint, contact us at question@brandcrstock.world. We will respond in line with the Privacy Act 1988. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Contact
Shangri-La Sydney, Level 2/176 Cumberland St, The Rocks NSW 2000, Australia. Phone: +61 2 9250 6032.