Cleansing removes dirt, oil, sunscreen, and makeup so your skin can breathe and absorb the products you apply next. Done wrong, it can strip your barrier; done right, it sets you up for a healthy routine.

Cleansing is the first step in both your morning and evening routine. In the morning it clears overnight sweat and oil; in the evening it removes the day’s buildup, sunscreen, and makeup. Using a gentle cleanser and lukewarm water helps avoid irritation and keeps your skin barrier intact. Many people make the mistake of over-cleansing or using harsh products—we will show you how to cleanse effectively without damaging your skin. Read on for step-by-step guidance and product tips.

Gentle cleansing

Why cleanse?

How to cleanse

  1. Use lukewarm water—not hot—to avoid irritation.
  2. Apply a small amount of cleanser and massage gently for about 60 seconds.
  3. Rinse thoroughly and pat dry with a clean towel. Don’t rub.

Services we recommend

Depending on your skin type and whether you wear makeup or heavy sunscreen, you might benefit from different levels of cleansing. A gentle daily cleanse is enough for most people. If you wear a lot of makeup or water-resistant SPF, a deeper cleanse or double cleanse can help ensure everything is removed without overdoing it. Below are two options we often recommend: one for everyday use and one for days when you need a more thorough clean.

Gentle Cleansing

Daily cleanse for normal to dry skin

Deep Cleanse

When you wear makeup or heavy SPF

Choosing a cleanser

Pick a formula for your skin type: gel or foaming for oily or combination skin, cream or lotion for dry or sensitive skin. Avoid harsh scrubs or very alkaline soaps—they can weaken your barrier. Look for products that leave your skin feeling clean but not tight or dry. If your skin feels stripped after cleansing, switch to a gentler formula. In Australia’s climate, many people do well with a simple gel or cream cleanser used twice daily. When in doubt, start gentle and adjust only if you need more cleansing power.

Cleanser types

Visit us

Shangri-La Sydney, Level 2/176 Cumberland St, The Rocks NSW 2000, Australia

+61 2 9250 6032 · Email

Next: Moisturising